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After-sales service

Adhere to customer-oriented approach, rely on high-quality products, and aim to win the trust of our customers with professional services, honest management, and innovative development. We not only provide products, but also offer new design concepts, solutions, and product usage methods.

After sales service commitment

We adhere to the concept of harmony and win-win, value reputation and quality, and take customer satisfaction as our service tenet

After sales service process

A dedicated customer service network has been established, and customer service personnel will promptly arrange local branch engineers to handle issues or machine failures raised by users, providing you with technical support and repair services at any time

Product Quality Assurance

The company's product quality is at the international leading level, and has passed multiple domestic and international safety certifications such as CCC, CQC, CE, etc. It has also obtained ISO9001:2008 international standard quality management system certification, national high-tech enterprise certification, and energy-saving certification

After sales service team

The after-sales service center is equipped with a professional technical service team with exquisite skills, strong professional abilities, and rich experience in maintenance and support

Global marketing

SHENZHEN CSM TECHNOLOGY CO.,LTD established in 2014, with profeesion R&D team, sales team and own factory, we focus on SOS devices to safeguide every bit of security and care. Meanwhile, with rich experience in OEM and ODM, we provide kinds of senior phones to customers all over the world and enjoy high reputation.We always adhere to the principle of equality and mutual benefit. It is our hope to promote mutual advantage by joint effort. You are always be welcomed to visit !

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